Enterprise Access Data Network Engineer- Implementation
Company: Disability Solutions
Location: Charlotte
Posted on: May 9, 2024
Job Description:
Job Description:About us: At Bank of America, we are guided by a
common purpose to help make financial lives better through the
power of every connection. Responsible Growth is how we run our
company and how we deliver for our clients, teammates, communities
and shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
performing commoditized activities which may include monitoring,
managing events, servicing requests, and engineering. Key
responsibilities may include assisting with network, systems,
applications, access requests, production support, or security
engineering, and consistently performing activities
independently.Overview:The role of the Data Network Implementation
Engineer is to provide technical implementation services to support
the evolution and ongoing support of the IP Network in response to
projects (all types), upgrades, service, and feature enhancements
and for remediation/break-fix services. The work is always in
alignment to the current and approved architectural, roadmaps,
technology standards and templates, governance and change
management policies set forth by the firm. While the role primarily
has an implementation and validation engineering focus, a strong
understanding of design engineering concepts is required.The
technology areas of focus for the role includes Data Center and end
user networks, public and private Network Transport and Optical
systems and emerging technologies (Switched-Ethernet, LTE, etc.),
Corporate/Branch and Building Networking including Wireless.
Knowledge in related technology areas such as Voice and Voice over
IP (VoIP) solutions is a plus. Network Appliance, Video and Unified
Communications knowledge are important.This role also provides
networking technical support to Network Operations and partners
with the Design and Architecture Engineering teams. An
understanding of the role of Operations; troubleshooting practices
and the use of proactive and reactive tools is important to the
Data Network Implementation Engineer's role. They must be mindful
of how their role impacts the firm's business and reputation.
Concepts such as driving value, always delivering quality and
understanding how their work impacts service resiliency (C&R)
are important. Understanding risk and having strong decision-making
skills on assessing risk to the production network is essential to
the success of the Network Implementation Engineer.This role is
part of a global solutions and service delivery organization. This
position will interface with several collaborators; internal and
external customers/suppliers/providers; architecture, product
engineering, product management, finance and business management
and operations teams. At times, they may interface with various
levels of senior management. Strong written, verbal and
presentation skills are a must. The candidate must be able to work
on their own and successfully in team settings in various sizes and
locations. Adherence and use of standards, product sets, templates,
systems, and artifacts are important to the success of the
engineer, the department, and the firm at
large.Responsibilities:
- Monitors all installed systems and infrastructure to ensure the
highest levels of availability within a technical domain
- Opens triage bridge lines and updates bridge boards, engaging
teams as required
- Maintains solutions that align to security, redundancy, and
archiving of blueprints and strategies
- Owns event management and fulfilment items such as password
resets and reporting requests
- Supports client onboarding by familiarizing new clients with
technology products and services as quickly and easily as
possible
- Writes and maintains documentation such as scripts and
instructions and supports change activities
- Candidate must understand how designs turn into Implementation;
Implementations that are based upon standards and predefined
strategies
- Works with Design and Architecture Engineering in a "knowledge
sharing" capacity in support of the team's adoption and successful
delivery of technology (new), systems or process changes
- Plays a strong role in project delivery lifecycle management.
Partners with the design Engineering team to create detailed
implementation plans for all design, test and Accept criteria,
Back-Out and validation plans and procedures. Adheres to project
close-out practices such as asset tracking, inventories,
chargeback, documentation and the related systems, tools, and
process updates
- The Implementation Engineer stands between the project manager,
design engineer and operations. They support initiatives as they
transition between design, implementation, and operations. They are
active in all phases as an SME to support, solve program and
facilitates decision making. The goal is to help the orderly and
timely execution of projects and initiatives in an optimal,
strategic, and low risk way
- Role performs Q/A function prior to every implementation
project. Reviews a design and understands how it is based upon
standards and how it matches to the "commission" details
(installation, turn-up). Any questions must be review with the
Design Engineer
- Technical areas of focus include but are not limited to Core
WAN/MAN Technologies - MPLS-E, MetroE, Leased Line, Broadband,
Direct Internet Access, Dark Fiber, DWDM, Carrier Circuits,
Tunneling protocols - SSL/TLS, IPDESC, GRE, DMVPN, MACSEC, Routing,
Switching, Firewalls, Load Balancers, LAN, TCP/IP, DNS, UDP,
Latency, NAC, QoS, CAC, EIGRP, BGP, ISIS, OSPF, Multicast, NHRP,
ATM, PPP, IPv4, IPv6, MPLS, ACL, VNP, Building Wireless/Wi-Fi
solutions (802.xx) and carrier "in-building wireless services (DAS)
etc. Knowledge of Cable Systems a plusRequired Qualifications:
- 2 years' experience required in Data Networking-related
disciplines in design, operate and implementation services
- Design, Implementation, Support SD-WAN is required, preferred
if on Palo Alto Cloudgenix
- Design, Implementation, Support SD-ACCESS is required,
preferred if on Cisco DNA Center
- Design, Implementation, Support Wireless is required, preferred
if on HPE Aruba
- Experience with CISCO NSO and general experience in Network
Automation tools and processes
- Strong skills in Scripting required; Python, Ansible, Perl,
PowerShell
- Strong Automation Skills - Expect, Rancid, REST/SOAP
- Software development experience, should think like a software
developer
- Strong knowledge of Network Security
- Must adhere to global network design authority processes and
procedures
- Must demonstrate good computer skills and the use of various
applications such as MS Office, MS Visio
- Ability to recognize opportunities for automation and process
improvements
- Ability to assemble professional documents and artifacts
- Extensive knowledge and experience using (both reactively and
productive) advanced tooling, includes but is not limited to
Sniffer/wire Shark, Prognosis, Scripting, SolarWinds, HP
NA/OpsWare/OpenView, etc
- Application experience with an innovation "mind-set" and how it
impacts how engineering work gets done
- Voice/VoIP/UC and Video knowledge (understanding of VoIP/UC
systems (i.e., Cisco CUCM, AVAYA Communications Manager, Microsoft
LYNC and Skype for Business, etc.)Desired Qualifications:
- Leadership: Self-starter, self-directed and shows
initiative
- Coding and application design experience
- Wireless LAN: Aruba
- Crisis Management experience
- Experience working in an Agile environment
- Focused on execution, delivery, and commitment to dates
- Can tie strategy and actions to business impact and
results
- Demonstrates ownership: Is accountable and can hold others
accountable (professionally)
- Bachelor's degree in engineering, computer science, related
field and or technical training
- Industry Certifications in CCDP, CCNA, CCNP, and CCIE
- Associated certifications JUNOS/JNCP, Cisco CCVP, and
CCIP-VoiceSkills:
- Analytical Thinking
- Collaboration
- Influence
- Production Support
- Result Orientation
- Adaptability
- Business Acumen
- Innovative Thinking
- Solution Delivery Process
- Solution Design
- Automation
- DevOps Practices
- Project Management
- Risk Management
- Stakeholder ManagementShift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Hickory , Enterprise Access Data Network Engineer- Implementation, Engineering , Charlotte, North Carolina
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