Manager, Accounts Receivable

Company: isolved
Location: Charlotte
Posted on: February 16, 2026

Job Description:

Job Description Job Description Why Work Here Headquarters is in Charlotte, NC Recently expanded to nearshore isolved ranked for SMB Payroll in 2023 Sapient Report Voted top places to work in USA 2023 Manager, Accounts Receivable M3 Summary/Objective This role will lead the development of the Accounts Receivable (AR) function. The ideal candidate will have experience in growth-oriented companies ($500M) and demonstrate the ability to implement and maintain scalable AR processes, reinforce internal controls, and improve collections performance. This role will also build and lead a customer-facing AR support team and manage both U.S.-based and offshore teams. The position requires strategic thinking, hands-on leadership, and the ability to communicate effectively with senior leadership. Core Job Duties Prioritize the hiring, training, and development of staff to drive collections, operational efficiencies, and first-class support for our customers. Collaborate in strategy development then implement plans for AR operations aligned with company growth objectives. Oversee daily AR processes including collections, write-offs, cash applications, dispute resolution, and adjustments. Drive process automation and system enhancements to improve efficiency and strengthen internal controls. Monitor and analyze KPIs (e.g., DSO, aging, staff productivity collection effectiveness) and present actionable insights to leadership. Collaborate cross-functionally with Billing, Customer Support, Accounting, and IT to resolve systemic issues and optimize workflows. Ensure compliance with financial policies, regulatory requirements, and audit standards. Prepare and deliver executive-level reports and presentations on AR performance and strategic initiatives. Foster a culture of accountability, continuous improvement, and professional development within the team. Interaction Frequent collaboration with senior leadership and cross-functional teams. Ability to communicate strategy and operational updates in an executive format while maintaining strong relationships with internal and external stakeholders. Supervision Direct leadership of U.S.-based and offshore AR teams. Responsible for recruiting, training, and mentoring staff, setting goals, monitoring performance, and fostering accountability. Balances hands-on involvement with strategic oversight to ensure operational excellence and team development. Experience 3 years of progressive experience in Accounts Receivable leadership roles within growth-oriented companies ($500M) managing high volumes of receivables. Demonstrated success in building and scaling teams, including offshore management, and contributing on complex projects with minimal oversight. Proven ability to adapt to varying leadership styles and deliver results in fast-paced, high-growth environments. Qualifications Proven success in building and scaling teams, including offshore management. Strong project management experience with ability to work independently and adapt to varying oversight levels. Hands-on approach with ability to communicate strategy at an executive level. Advanced MS Excel and proficiency with ERP systems (NetSuite preferred). Bachelor's degree in Accounting, Finance, or related field preferred; equivalent relevant experience will be accepted. Additional Preferred Qualifications Experience in SaaS or technology-driven industries. Background in AR transformation initiatives. Proficiency in automation tools and advanced reporting capabilities. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds. Travel Required Yes, up to 10% of domestic travel may be required. Work Authorization Employee must be legally authorized to work in the United States. FLSA Classification Salaried, Exempt Internal Job Title Manager, Accounts Receivable About isolved isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management, and engagement management functions. No matter the industry, we help high-growth organizations employ, enable, and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com. isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Keywords: isolved, Hickory , Manager, Accounts Receivable, Accounting, Auditing , Charlotte, North Carolina