Transaction Management Ops Analyst
Company: Bank of America
Location: Charlotte
Posted on: April 2, 2026
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Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! Job Description: This job is responsible for moderately complex
transaction and fulfillment processing, including the movement of
assets into and out of accounts. Key responsibilities include
reconciliation, settlement, and trade and transfer support, and
providing quality service and operations support for internal
business partners and external clients, in accordance with
established guidelines and procedures. Job expectations include
handling in operational processes which may carry medium to high
levels of monetary risk and assisting in training less experienced
team members. LOB Description: The Prime Brokerage Operations
Analyst plays an integral role in the support of hedge fund, PB
clients and our institutional trade desks. The position includes
providing operational support to the front line business unit and
Clients directly on reporting and trade research. Responsibilities
include, but aren't limited to: Providing status of all trades for
client which are Unaffirmed by the contra party, providing detailed
statuses of all failing trades and conduct research in regards to
reclaims, erroneous trade bookings and settlements. Other
responsibilities include internal reconciliation and fail research
of all Prime Broker Client transactions, following up with clients
and contra brokers directly to resolve aged fails, providing
settlement status to clients intra-day, and performing & presenting
client metrics analysis. Being able to take data and articulate a
story to clients, the front office, and counterparties with the aim
to be influential for the better. Continuous Improvement is an
essential part of the culture within the greater group, challenging
the status quo and innovating to find efficiencies within
processing. The role includes interaction with the Front Office
Business Unit and other internal support departments such as Trade
Processing, Settlement, Corporate Actions and Operations Risk
management. Responsibilities: Performs moderately complex
transaction processing and reconciliation with medium to large
monetary impact according to the established written guidelines and
procedures Responds to moderately complex client inquiries via
numerous channels to support operational efficiency and quality
client service Responsible for the analysis and resolution of
moderately complex transactions requiring escalations and
exceptions Proactively identifies risk and opportunities for
process improvements based on an understanding of how the work
impacts other operational units Required Qualifications: Strives to
bring new thoughts and ideas to teams in order to drive innovation
and unique solutions. Excels in working among diverse viewpoints to
determine the best path forward. Commitment to challenging the
status quo and promoting positive change. Participate in and drive
collaborative efforts to advance tools, technology, and ways of
working to better serve an evolving client base. Believes in value
of diversity so we can reflect, connect and meet the diverse needs
of our clients and employees around the world. Ability to
multi-task and operate under high pressure situations. Excellent
communication skills both verbal and written. Strong PC and
Microsoft skills particularly with Excel (V/X Lookups, pivot
tables). Desired Qualifications: Prior experience working within
global markets operations or financial services. Experience in
connecting with a diverse set of clients to understand future
business needs. Skills: Attention to Detail Customer and Client
Focus Oral Communications Prioritization Problem Solving Account
Management Analytical Thinking Coaching Written Communications
Mentoring Research Result Orientation Shift: 1st shift (United
States of America) Hours Per Week: 40
Keywords: Bank of America, Hickory , Transaction Management Ops Analyst, Accounting, Auditing , Charlotte, North Carolina
