Global Regulatory Reporting Observation Management Lead

Company: Bank of America
Location: Charlotte
Posted on: April 2, 2026

Job Description:

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones. Line of Business Job Description: The Global Regulatory Reporting (GRR) function, a part of the Global Financial Control organization within the CFO Group, is responsible for accurate filing of non-liquidity related financial regulatory reports. The primary responsibility for this role is to manage the day-to-day operations of the US-based observation management team. Observation management includes root cause analysis, thematic review of findings, and partnership with key stakeholders to design and deliver on remediation solution. This role reports to the Conformance Program and Observation Management Executive. Responsibilities: Manage the day-to-day operations of the US-based observation management team. When issues are identified in our production processes, this team will conduct observation management, including: root cause analysis, thematic review of findings (in partnership with the Charlotte-based observation management team), and partnership with key stakeholders to design and deliver on remediation solution. Leads the implementation of optimized controls and enhanced practices to support regulatory financial reporting Leads the assessment of the design and effectiveness of the risk and control environment supporting financial regulatory reporting and ensure adherence to enterprise-wide standards Performs monitoring and testing of controls, identifying issues and control improvements for remediation Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting Partner with the Governance & Control team to ensure observations are properly reported in appropriate governance routines Assist the Conformance Program and Observation Management Executive in develop a sustainable operating model for conformance and observation management which, over time, is not dependent on third-party vendor resources Identify and work with key stakeholders to review and validate observations Continuously apply lessons learned to improve effectiveness and efficiency of our observation management approach Recruit, train and retain resources with adequate skills for observation management and remediation Significant partnership with many global stakeholders, including GRR executives, GRR process owners, Global Compliance & Operational Risk, Corporate Audit, CFO Data Management, and CFO Change Required Qualifications: 10 years experience in regulatory reporting and an understanding of our regulatory environment Bachelor’s degree in related field Proven leadership experience of managing a team Strong controls mindset with ability to perform root cause analysis and design adequate solutions Strong written and verbal communication Committed to continuous improvement of processes to maximize effectiveness and improve efficiency Demonstrated ability to interact with 2nd and 3rd lines of defense in a constructive manner Proven ability to work in a collaborative environment to achieve stated objectives Desired Qualifications: Prior audit, testing or issue management experience Experience in providing thought leadership and ability to lead without direct authority Skills: Controls Management Oral Communications Risk Management Stakeholder Management Strategy Planning and Development Continuous Improvement Drives Engagement Influence Strategic Thinking Talent Development Data and Trend Analysis Decision Making Monitoring, Surveillance, and Testing Problem Solving Quality Assurance Shift: 1st shift (United States of America) Hours Per Week: 40

Keywords: Bank of America, Hickory , Global Regulatory Reporting Observation Management Lead, Accounting, Auditing , Charlotte, North Carolina