Operations Research Analyst III
Company: Bank of America
Location: Charlotte
Posted on: April 5, 2026
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Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! Job Description: Analyzes actual and predictable interacting
operational activities of a business system to obtain quantitative,
rational basis for decision making through the application of logic
and scientific or economic disciplines and techniques. Devises
modeling and measuring techniques; utilizes mathematics,
statistical methods, engineering methods, operations research
techniques (linear programming, game theory, probability theory,
symbolic language, etc.) and other principles and laws of
scientific and economic disciplines. The role is also responsible
for mentoring and coaching Ops Research Analysts I and II. Exhibits
and exceptional degree of ingenuity, creativity, and
resourcefulness. Apply and/or develop highly advanced technologies,
scientific principles, theories and concepts. Viewed as expert
within the field. Develops information that extends knowledge in a
given field. Information may form the basis of newly developed
concepts, theories and products. Often acts independently to
uncover and resolve issues associated with the development and
implementation of ops programs. Plans R&D programs and
recommends technological application programs to accomplish
long-range objectives. At Bank of America, data drives the
decision-making process. The Enterprise Operations Research (EOR)
team works across the organization to help shape Bank of America’s
business by developing optimizations, discrete event simulations
and other quantitative techniques that provide actionable data to
inform the strategic direction of the organization’s financial
products and operations. But as a member of the Enterprise
Operations Research (EOR) team, the successful candidate does more
than build quantitative models and crunch numbers. The successful
candidate works with finance, product managers, pricing, marketing,
and operations managers to improve Bank of America’s products,
policies, operations, and customer interactions. The job is
technically demanding and requires a specialized quantitative
skillset. An Operations Research Analyst develops the theory and
mathematic formulations supporting analytic solutions and
quantitative models. Therefore, the role requires a master’s degree
or higher in operations research, applied mathematics, industrial
engineering, statistics/probability or another quantitative
discipline. Specific responsibilities include: Leading projects
with hands-on analysis and quantitative modeling, drawing from a
breadth of operations research methods to choose the right tool and
the right level of complexity to solve Bank of America’s most
challenging business problems. Engaging broadly with the
organization to identify, prioritize and structure complex,
ambiguous problems where advanced quantitative models and analytic
solutions can have the biggest impact. Identifying and
communicating the challenges and opportunities associated with each
business problem to an executive audience, informing the
decision-making process. Building, documenting, implementing, and
maintaining complex quantitative models and analytic solutions.
Providing production support to existing optimization models.
Achieving approval and validation of models through governance and
compliance processes. Developing and applying advanced mathematical
and statistical models to solve operational problems. Conducting
quantitative analysis of business systems to identify optimization
opportunities. Designing and implementing simulation models to
evaluate process performance and outcomes. Interpreting complex
data sets and translating findings into actionable recommendations.
Collaborating with cross-functional teams to integrate research
insights into operational strategies. Ensuring accuracy,
scalability, and integrity of analytical models and methodologies.
Contributing to knowledge sharing within the team. Job Requirements
: As an Operations Research Analyst on the Enterprise Operations
Research (EOR) Team, the successful candidate will make individual
contributions to providing optimization modeling and analytic
solutions to Bank of America’s marketing and operational
challenges. You will be responsible for bridging business strategy
and data-based customer insight through the application of analytic
tools and techniques. You will work closely with internal product,
marketing, credit strategies, risk, and finance partners credit
card acquisitions, credit lifecycle management, and other line of
businesses to understand business requirements, identify
opportunities for improvement, and inform decision-making. You will
see your insights brought to fruition through segmentation,
targeting strategies, deep customer understanding, and the
application of optimization and analytic techniques. Required
Qualifications: Experience in formulating, building, and solving
optimization problems. A passion to analyze and solve complex
mathematical/optimization problems. Robust written and verbal
communications skills, especially with experience in technical
writing. Translate complex business objectives and constraints into
standard mathematical form. Multi-task and deliver high quality
work under tight and demanding timelines. Synthesize complex
analytical results and present in a business-relevant manner.
Strong analytic and data mining skills. Programming experience –
specifically with Python, SQL, or optimization software packages
such as FICO Xpress and Gurobi. Advanced MS Excel and PowerPoint
skillset. Attention to Detail. Business Analytics. Data
Visualization. Data and Trend Analysis. Strategic Thinking. Data
Modeling. Process Design. Research Analysis. Automation. Data
Management. Result Orientation. Scenario Planning and Analysis.
Simulation. AI Fluency. Desired Qualifications: Developing
optimization models and analytic solutions - preferably in the
financial services industry. Experience with FICO Xpress Insight.
Experience with other optimization and simulation software packages
such as SAS OR, CPLEX, Python, and Gurobi. Experience with data
visualization software such as Tableau. Experience with agentic
coding. Education Requirements : Advanced degree and experience in
the field of operations research, mathematics,
probability/statistics, or equivalent work experience. Shift: 1st
shift (United States of America) Hours Per Week: 40 Pay
Transparency details US - NY - New York - 1114 Avenue Of The
Americas - Grace (NY1544) Pay and benefits information Pay range
$118,500.00 - $165,100.00 annualized salary, offers to be
determined based on experience, education and skill set.
Discretionary incentive eligible This role is eligible to
participate in the annual discretionary plan. Employees are
eligible for an annual discretionary award based on their overall
individual performance results and behaviors, the performance and
contributions of their line of business and/or group; and the
overall success of the Company. Benefits This role is currently
benefits eligible. We provide industry-leading benefits, access to
paid time off, resources and support to our employees so they can
make a genuine impact and contribute to the sustainable growth of
our business and the communities we serve.
Keywords: Bank of America, Hickory , Operations Research Analyst III, Accounting, Auditing , Charlotte, North Carolina
