Specialized Consumer Client Solutions - Customer Segment Consultant I
Company: Bank of America
Location: Charlotte
Posted on: April 6, 2026
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Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! Job Description: Accountable for design, analysis, execution
and/or ongoing sustainment support for a program initiative within
the enterprise strategy and performance goals for one of the
Customer Segments (i.e. Retail, Preferred & Small Business).
Provides support to senior team leader and partners with product(s)
and channel(s) teams to drive execution and integrate delivery to
ensure the customer view is at the forefront of decisions in the
achievement of goals. Accountable for initiative support,
coordination, robust analysis and communications. The CSC I will
support the Specialized Consumer Client Solutions organization to
drive responsible growth through collaborative business
partnerships. Primary responsibilities of the role include, but not
limited to, an in depth analysis, executive level report creation,
process design and partner integration. This understanding will be
used to ensure alignment between priorities, strategic goals, and
capacity in order to support the broader organization and
initiatives. Required Qualifications Demonstrated strong
interpersonal skills with high emotional intelligence Advanced
proficiency in PowerPoint and SharePoint Advanced proficiency in
Excel Self?motivated and able to work independently with minimal
supervision Strong organizational skills with the ability to manage
multiple priorities, meet deadlines, and adapt to changing demands
Excellent verbal and written communication, including presentation
skills Ability to lead and drive outcomes through influence rather
than authority Preferred Qualifications Bachelor’s degree or
equivalent combination of education and relevant work experience
Proven leadership capabilities, including effective communication
and delegation Advanced expertise across the Microsoft Office
suite, with particular strength in PowerPoint and Excel Skills:
Presentation Skills Prioritization Analytical Thinking Attention to
Detail Business Acumen Strategic Thinking Executive Presence
Minimum Education Requirement: High School Diploma / GED /
Secondary School or equivalent Shift: 1st shift (United States of
America) Hours Per Week: 40 Pay Transparency details US - MA -
Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - WA -
Seattle - 800 5TH Ave - FIFTH AVENUE PLAZA (WA1501) Pay and
benefits information Pay range $73,200.00 - $116,900.00 annualized
salary, offers to be determined based on experience, education and
skill set. Discretionary incentive eligible This role is eligible
to participate in the annual discretionary plan. Employees are
eligible for an annual discretionary award based on their overall
individual performance results and behaviors, the performance and
contributions of their line of business and/or group; and the
overall success of the Company. Benefits This role is currently
benefits eligible. We provide industry-leading benefits, access to
paid time off, resources and support to our employees so they can
make a genuine impact and contribute to the sustainable growth of
our business and the communities we serve.
Keywords: Bank of America, Hickory , Specialized Consumer Client Solutions - Customer Segment Consultant I, Accounting, Auditing , Charlotte, North Carolina
