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Medical Secretary

Company: EmergeOrtho
Location: Hickory
Posted on: November 12, 2021

Job Description:

Position: Medical Secretary - Pain Management DepartmentStatus: Full TimeHours: Monday-Friday 8:00am-5:00pm (1hour lunch)Location: Hickory, NCDate Posted: August 16, 2021General Job Duties:Responsible for making and scheduling patient appointments in an efficient and timely manner. Must convey a positive image of clinic.Position: Medical Secretary - Pain Management DepartmentStatus: Full TimeHours: Monday-Friday 8:00am-5:00pm (1hour lunch)Location: Hickory, NCDate Posted: August 16, 2021General Job Duties:Responsible for making and scheduling patient appointments in an efficient and timely manner. Must convey a positive image of clinic.Essential Duties & Responsibilities:1 Schedules, coordinates, and reschedules patient's appointments.

  • Greets and registers patients in a timely, pleasant, and helpful manner.
    • Verifies necessary information.
      • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
        • Triage phone calls by sending patient questions to the provider in a case through our EMR system and respond back to the patient once an answer has been received.
          • Complete any forms for insurance carriers needing additional information on narcotic medications.
            • Call and schedule patients to come in for pill counts and log into our EMR system.
              • Properly dispose of medication requested by the provider or the patient and log onto medication disposal form.
                • Answers telephone, screens calls, takes messages, and answers questions.
                  • Attends meetings as required.
                    • Must handle patient information in a confidential manner.
                      • All other duties as assigned.Minimum Education:High School Diploma or GED.Abilities1. Skill in operating a computer and basic office equipment.2. Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.3. Verbal and written skills.

Keywords: EmergeOrtho, Hickory , Medical Secretary, Administration, Clerical , Hickory, North Carolina

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