Company: American Family Care Hickory
Posted on: September 15, 2023
Benefits/PerksGreat small business work environmentFlexible
schedulingPaid time off, health insurance, dental insurance,
retirement benefit, and more!Company OverviewAmerican Family Care
(AFC) is one of the largest primary and urgent care companies in
the U.S. providing services seven days a week on a walk-in basis.
Our state-of-the-art centers focus on the episodic treatment of
acute illnesses and injuries, workers' compensation, and
occupational medicine. Each location is equipped with an onsite lab
and in-house x-ray capability.AFC is the parent company of AFC
Franchising, LLC (AFCF). This position works directly with a
franchised business location. The specific job duties and benefits
can vary between franchises.Job SummaryTo accurately check patients
in and out by verifying insurance, collecting payments, and
maintaining patient records and accounts. Maintain patient flow.
Provide positive patient relations.ResponsibilitiesPrepare the
clinic for opening each day by reviewing the facility, opening all
systems applications, and preparing new patient registration
packets and required documentsGreet patients, provide patients with
initial paperwork and obtain copies of insurance and identification
cardsRegister patients, update patient records, verify insurance
accurately and timely, and check patients outDetermine, collect,
and process patient payments and address collection and billing
issuesRespond promptly to customer needs, provide excellent
customer service, assist patients with follow-up appointments, and
fulfill medical documentation requestsBalance daily patient charges
(cash, check, credit cards) against system reportsComplete closing
procedures by preparing closing documentation and submitting
required reportsComplete cash control procedures and secure
financial assetsMaintain complete and accurate documentationOther
duties and responsibilities as assignedQualificationsHigh School
graduate or equivalent. Previous medical clerical experience
preferred. Basic computer knowledge, e.g., Microsoft Office.
Accuracy and detail orientation. Positive customer service skills.
Well-groomed appearance. Clear and articulate phone mannerisms.
Keywords: American Family Care Hickory, Hickory , Medical Receptionist, Administration, Clerical , Hickory, North Carolina
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