Service Professional - Dallas, TX.
Company: Msccn
Location: Charlotte
Posted on: April 1, 2026
|
|
|
Job Description:
Aruza is a people-focused organization dedicated to providing
exceptional pest control services while fostering personal and
professional growth for our team members. We are a dynamic and
fast-growing organization at the forefront of transformational
change. We are committed to process improvement, innovation, and
building a talented team to drive our mission forward. Team
Management Supervise and lead a team of field technicians,
including termite and moisture remediation specialists. Assign
tasks, provide guidance, and ensure the team adheres to company
protocols, safety standards, and regulatory requirements for
general pest control, termite treatments, and moisture control
services. Field Operations Oversight Manage and monitor daily field
activities, ensuring pest control, termite, and moisture
remediation services are delivered efficiently, safely, and in
compliance with industry regulations and company policies Oversee
scheduling and workflow for inspections, treatments, moisture
barrier installations, vapor barrier replacements, dehumidifier
installations, and related structural remediation. Quality
Assurance Conduct regular inspections of pest control, termite, and
moisture remediation work performed by technicians to maintain high
service standards. Verify that treatments meet manufacturer
specifications, warranty requirements, and state guidelines.
Customer Interaction Handle customer interactions on-site,
addressing concerns, explaining termite and moisture control
solutions, and ensuring satisfaction. Resolve escalated service
issues, including warranty claims or follow-up treatments. Training
and Development Train and mentor field technicians on pest control,
termite treatment methods (e.g., liquid, bait systems), moisture
remediation practices, safety procedures, equipment usage, and
customer service skills. Provide ongoing training to keep the team
current on industry best practices, inspection techniques, and
regulatory updates. Inventory and Equipment Management Manage
inventory levels of pesticides, termiticides, moisture remediation
materials (e.g., vapor barriers, dehumidifiers), tools, and
equipment. Ensure technicians have the necessary resources and
coordinate maintenance and calibration of termite and moisture
control equipment. Health and Safety Compliance Enforce safety
protocols, including confined-space entry and handling of moisture
remediation equipment. Conduct safety audits and promote a strong
culture of safety across pest control and remediation operations.
Documentation and Reporting Maintain accurate records of pest,
termite, and moisture remediation services, inspections, and
follow-ups. Prepare performance, quality control, and compliance
reports for management review. Problem-Solving and Troubleshooting
Address technical and operational challenges in pest control,
termite treatments, and moisture remediation. Support technicians
in resolving complex issues such as persistent infestations,
structural moisture damage, or inaccessible treatment areas.
Regulatory Adherence Stay updated on evolving pest control,
termite, and moisture remediation regulations, treatment methods,
and industry best practices. Ensure all field operations comply
with local, state, and federal laws. Job Requirements: Minimum of
three years of pest control service experience, with strong
knowledge of termite treatment methods and moisture remediation
practices preferred. Prior supervisory or operations management
experience with a results-driven company. Proven leadership
capabilities. State Certified Applicator license or ability to
obtain one, with endorsements covering termite work. Knowledge of
building construction and crawlspace moisture control systems is a
plus. Strong communication skills and the ability to lead teams
effectively. Commitment to learning and sharing knowledge with
others. Detail-oriented, organized, and customer-focused. Physical
and Work Environment Requirements Ability to lift up to 50 pounds
for handling products, materials, and equipment. Must be able to
drive a company vehicle for branch operations, inspections, and
site reviews. Ability to work in confined spaces such as crawl
spaces and attics, sometimes in high heat, humidity, or other
challenging environmental conditions. Capable of kneeling,
crouching, crawling, and climbing ladders as required for
inspections and moisture remediation work. Comfortable with
potential exposure to dust, insulation, pests, and low-clearance
areas during inspections. Willingness to work occasional Saturdays
per branch schedule and additional days based on business needs.
Aruza Pest Control is an equal opportunity employer and administers
all personnel practices without regard to race, color, religious
creed, sex, gender, age, ancestry, national origin, mental or
physical disability or medical condition, sexual orientation,
gender identity or expression, marital status, military or veteran
status, genetic information, or any other category protected under
federal, state, or local law.
Keywords: Msccn, Hickory , Service Professional - Dallas, TX., Construction , Charlotte, North Carolina
