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HVAC Residential Service Technicians

Company: Comfort First Heating & Cooling
Location: Hickory
Posted on: August 11, 2019

Job Description:

This position is based out of our Mint Hill NC office. Diagnose/troubleshoot HVAC/R equipment, building comfort, energy efficiency, and related problems. Present options and pricing to customers. Complete approved repairs/improvements in a timely manner. Collect payment. Duties and Responsibilities Troubleshoot HVAC/R equipment, building comfort, energy efficiency, and related problems Present findings and options to customers, providing advice as needed/requested Complete approved repairs, improvements, etc. within industry standard hours per repair pricing guide Clean equipment/work area Ensure complete customer satisfaction upon completion of work Complete all paperwork required by management Collect for work performed Maintain truck inventory Keep assigned service vehicle organized and clean Track vehicle maintenance and alert management when maintenance is necessary Contact the office following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call Provide customers with information and pricing on service agreements, accessories, and other comfort improvements Perform maintenance work if needed Identify and suggest opportunities for quality and cost improvements Other duties as needed Job Requirements Valid drivers license Clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s) Ability to troubleshoot and provide repairs at the service technician level Two or more years of experience as an HVAC installation, maintenance, or service technician Neat, clean, professional appearance

Keywords: Comfort First Heating & Cooling, Hickory , HVAC Residential Service Technicians, Engineering , Hickory, North Carolina

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