Medical Assistant-Full Time
Company: Carolina ENT-Sinus and Allergy Center, P.A.
Location: Hickory
Posted on: May 10, 2022
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Job Description:
Actively participates as a member of a Patient Care Team under
the direct supervision of the Clinical Manager coordinating patient
care following established standards and practices. Educates
patients about procedures, medications, and physician instructions.
Functions as the primary support person for the physician and
serves as the liaison between patients, Physician, other practice
departments, and other health care proving entities. Travel between
locations of Hickory/Morganton/Lincolnton for training and as
needed with paid mileage is expected.RESPONSIBILITIES:1. Actively
participates as a Care Team member in proactively assessing,
communicating and coordinating the needs of patients as may be
identified by consultation with other Care Team members under the
direct supervision of the Team Lead.2. Facilitates effective
patient flow throughout clinic: calls patients back to the exam
room in an orderly and timely manner to enhance physician
efficiency; prepares patients and all equipment necessary for
procedures or exams; transports and/or directs patients to
appropriate ancillary departments within the building.3. Obtains
and records patient's height, weight, vital signs, pertinent
history and other information as directed by provider.4. Prepares
specimens and paperwork to be sent to the Laboratory.5. Assists
physicians with patient exams and procedures, including but not
limited to injections, earwax removal, wound care, suture removals,
throat cultures, and other clinical procedures.6. Calls in
prescriptions and refills to pharmacies as requested by the
physicians.7. Provides instructions, explanations, and educational
materials to patients to assure compliance with medications,
procedures and physician orders; ensures office handouts and
educational material are available to patient or responsible
caregiver.8. Ensures written care plans, including self-management
goals, patient visit summaries, and other physician-patient
agreements are provided.9. Completes accurate documentation of
informed consent with patients for procedures and surgeries as
needed.10. Answers and triages all clinical telephone calls and
message within 48 hours of receipt; informs patients of test
results by mail, phone or electronic medium as appropriate.11.
Cleans, disinfects, stocks, and sets up exam rooms and equipment to
prepare for the next exam; cleans and sterilizes instruments using
the autoclave or sink, as appropriate.12. Organizes supply and drug
closets and purges expired medications promptly.13. Assists other
nursing and practice staff as requested or as necessary.14. Adheres
to all OSHA regulations to assure employee and patient safety.15.
Attends required meetings and participate in committees as
assigned.16. Maintains professional certification through
appropriate continuing education.17. Performs other duties assigned
or requested.18. Maintains Patient confidentiality.19. Chart prep
including but not limited to; printing & scanning diagnostic
imaging reports, labs and printing last notes for the providers.20.
Contacting patients 48-72 hours prior to appointments to update
patient histories such as but not limited to medications,
allergies, pharmacy, surgeries etc.21. Taking office deposits to
the bank dailyKNOWLEDGE, SKILLS, ABILITIES:1. Extensive knowledge
of medical terminology.2. Working knowledge of medical practice
computer software.3. Working knowledge of current OSHA and blood
borne pathogen regulations.4. Working knowledge of physician office
practices and procedures.5. Working knowledge of standard office
equipment (computer, copier, fax, telephone, etc.).6. Ability to
accurately prepare, maintain, and document charts, and complete
forms.7. Ability to perform general medical procedures and use
medical equipment, including but not limited to stethoscope, blood
pressure cuffs, scales, pulse oximeter, and thermometer.8. Ability
to recognize trauma and signs and symptoms of medical emergencies
to determine appropriate treatment; ability to respond quickly and
calmly in emergencies and stressful situations.9. Ability to deal
with the stress of illness, convey empathy and compassion for
patients during times of loss and illness.10. Ability to work under
pressure, meet deadlines, and manage several tasks
simultaneously.11. Ability to maintain and follow confidentiality
policies and guidelines.12. Ability to establish and maintain
effective working relationships with employees, physicians, and
providers.13. Ability to maintain professional behavior and promote
a positive image of the practice.PHYSICAL
ENVIRONMENT/REQUIREMENTS:---Normal work hours are 8 AM to 5 PM
Monday through Friday, and Saturday's 9:00 AM to 12 PM; some
incidences of work beyond the normal business hours should be
expected based on patient demand. A minimum of two Saturdays per
year is required.---Saturday schedule is completed for the year;
however, schedule modifications could occur.---Some incidences of
work at other locations if needed.---Professional medical office
setting without significant variation in temperature or
lighting.---Frequent exposure to communicable diseases, toxic
substances, medical preparations, and other conditions common to a
clinic environment.---Performance of basic physical functions of
finger dexterity, grasping, clearly understood speaking, hearing,
sight (far and near to include data, figures, and computer
equipment), and repetitive motion.---Routine intermittent standing,
sitting, kneeling, bending, and reaching.---Must be able to perform
heavy work exerting in excess of 100 pounds of force occasionally,
and in to exert up fifty pounds of force frequently, primarily in
assisting the movement of patients; must be able to exert up to ten
pounds of force constantly to lift or move objects.---Must be able
to accurately view data, figures and computer
equipment.EDUCATION/EXPERIENCE:1. Graduation from High School or
equivalency.2. Equivalent combination of education and experience,
which provides the required knowledge, skills and abilities
accepted.3. Medical assistant certification preferred, but will
train the right Candidate.
Keywords: Carolina ENT-Sinus and Allergy Center, P.A., Hickory , Medical Assistant-Full Time, Healthcare , Hickory, North Carolina
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