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Customer Service Representative

Company: Analysts
Location: Hickory
Posted on: April 8, 2021

Job Description:

A reputable Niagara Falls area company is seeking a Customer Service/ Administrative Clerk to join their growing team! This full-time opportunity offers Monday-Friday, 7am-3:30pm or 7:30am-4pm hours, with compensation depending on experience. Successful candidates will have strong 10-key data entry skills and be able to thrive in a fast-paced, high volume environment. Duties:

  • Opening mail to review bills for clients
  • Mail coding including GL coding and other items
  • Responding to client emails
  • Following up on current age statements
  • Running statements and collecting missing bills Qualifications:
    • 1-2+ years of demonstrated data entry/ administrative office experience
    • Proficiency in Microsoft Office programs, with good Excel skills
    • Accurate and fast keyboard skills, with the proven ability to enter data at a minimum of 10,000 KPH / 40 WPM
    • High School Diploma / GED (or relevant work experience)
    • Strong attention to detail and analytical ability
    • Excellent communication skills, both written and orally
    • Ability to work well under pressure and deadlines
    • Ability to multi-task in a fast-paced environment

Keywords: Analysts, Hickory , Customer Service Representative, Hospitality & Tourism , Hickory, North Carolina

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