Merchandising Team Manager - SouthPark Mall
Company: Belk, Inc. & Belk eCommerce LLC
Location: Charlotte
Posted on: May 8, 2024
|
|
Job Description:
The Merchandising Team Manager is responsible for managing all
customer facing store merchandising; including placement of new
receipts, visual presentation, floor sets, customer Omni experience
and more to drive store profitability. The Merchandising Team
Manager is an exempt position, reporting to the Store Manager.
Essential Functions: ---Partner with the visual team to ensure that
sales associate standards training takes place on a regular basis,
and that new-hires participate in this training once they come on
the sales floor. ---Proactively plan for new receipts and
anticipate the need to adjust product flow accordingly. ---Lead the
Merchandising Team to present merchandise consistent with visual
and merchandising standards ---Ensure the timely floor setup,
including signage, for promotional events and seasonal business
activity ---Ensure direction of playbook and seasonal merchandise
meetings ---Manage the maintenance of the floor and stock areas
consistent with store standards and use discretion to tailor
standards to store needs. ---Lead team to drive the Customer
Experience both in store and Omni ---Partner with the Sales Team
Manager (STM) and visual associates to support the overall
management of merchandise presentation of the store ---Recruit,
interview, and select and retain quality associates and ensure all
positions are filled in a timely manner. ---Maintain high store
associate engagement. Provide efficient, timely communication of
policies and other information. ---Responsible for addressing all
concerns or problems that develop within your team. ---Ensure all
associates receive and complete all necessary paperwork. ---Train
support direct reports in correct processes and procedures.
---Provide effective coaching, to direct reports. ---Conduct timely
performance management process and communicate development needs
with subordinates. ---Set goals and identify areas for improvement
for direct reports. ---Utilize the corrective action process to
consistently document and coach poor performers you identify.
---Communicate with direct reports on possible career paths and
advancement opportunities. ---Develop and promote a diverse team.
---Responsible for driving business results and customer experience
through strong leadership of team. ---Open and close the store,
including weekends ---Approve select point of sale transactions
such as returns and voids. ---Resolve escalated customer service
issues as needed. ---Understand and be able to use and train direct
reports on all building operating systems. ---Manage and lead
entire store when store manager is not available. ---Identify store
and team needs and drive solutions to enhance store profitability.
Education / Experience Requirements: Position Contribution Level:
Intermediate Level Minimum Education & Experience: ---Four-year
college degree or equivalent combination of education and
experience. ---Experience in retail management. ---Significant
leadership experience Knowledge / Skills Requirements:
---Proficient in computer business-related computer equipment and
software (Microsoft Word, Excel, etc). ---Excellent leadership,
supervisory, analytical and reasoning skills. Physical
Requirements: ---Ability to use computer keyboard, standard
telephone and other related business equipment. ---Must be able to
lift up to 40lbs. ---Ability to push / pull receiving equipment
weighing up to 500 lbs such as rolling flats, z-racks and pallet
jacks. ---Ability to stand for long periods of time. ---Ability to
twist, bend and stoop to retrieve items from floor, shelves, racks,
and hooks and place items on floor, shelves, racks and hooks
---Ability to work at a safe and steady pace. Reporting
Relationships: Supervisor: Store Manager Supervises: Merchandising
Team and Operations Team Accessibility Guidelines: Belkcareers.com
is committed to making the on-line application experience easy and
accessible to individuals with disabilities. We are constantly
making improvements to comply with the spirit of the "Americans
with Disabilities Act," and the Web Content Accessibility
Guidelines. If any of the information on the belkcareers.com
website is not accessible to you due to a disability, please
contact us via email at HRSharedServices@Belk.com. Please provide
the location of the inaccessible information and the format you
wish to have the information presented and we will be happy to send
it to you, either via your email address or a separate mailing
address you provide. If you prefer, you may contact one of our
friendly Shared Services representatives at 1-800-588-3700 and we
will be happy to assist you with the application process. We are an
Equal Opportunity Employer: We treat all our associates and
candidates as equals. We require all associates and managers to do
so too and comply with employment laws and regulations. All
personnel actions are conducted in the spirit of equal employment.
We are committed to recruit, train, promote and retain associates
without regard to race, color, religion, gender, gender
identification and expression, national origin, marital status,
age, disability, genetic information, military status, sexual
orientation or any other characteristic protected by applicable
local, state or federal laws.
Keywords: Belk, Inc. & Belk eCommerce LLC, Hickory , Merchandising Team Manager - SouthPark Mall, Hospitality & Tourism , Charlotte, North Carolina
Click
here to apply!
|