Front Desk Agent
Company: Primo Investments LLC
Location: Fort Mill
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Position Summary: This position
is responsible for operating the hotel’s front desk systems for
PBX, reservations, and check-in/check-out in accordance with
Company standards for quality, cleanliness, guest satisfaction, and
safety and security. This position is the manager of the hotel at
any time the General Manager, Assistant General Manager and Front
Desk Supervisor are not on property. Pre-Requisites (Requirements):
Must be proficient in the use of common Windows-based programs,
including Microsoft Word and Excel. Ability to operate company
issued hand-held electronic devices such as tablets as required for
business purposes. Must be able to operate basic office machines,
i.e., copier, fax, printer, electronic key machine, etc. Must
display very good organization and time management skills. Must
have excellent communication and interpersonal skills with the
ability to interact with many different personalities. Must have
sound judgment and discretional skills and be able to work with
little or no supervision. Must be able to consistently work under
pressure and simultaneously prioritize multiple projects. Must be
able to work with sensitive and confidential material. Must be able
to obtain valid, current and non-probationary driver’s license if
required to operate hotel shuttle/van. Obtain any locally required
certifications. Work Environment & Context: Must be able to stand
for extended periods, often for a minimum of 2 hours at a time.
Must be able to maneuver through all areas of the front office.
Must be able to lift up to 20 pounds and carry up to 10 pounds.
Must be able to bend, reach, kneel, twist and grip items while
working at assigned area. Must have the manual dexterity and
coordination to operate office equipment, including computers, fax
machines and photocopier. Must be able to adjust to changing
priorities and simultaneously complete multiple assignments despite
interruption
Keywords: Primo Investments LLC, Hickory , Front Desk Agent, Hospitality & Tourism , Fort Mill, North Carolina