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Banking Customer Service Specialist

Company: Professional Search
Location: Charlotte
Posted on: August 24, 2019

Job Description:

Commercial Bank located in the South Park area of Charlotte, NC. MUST be currently living in Charlotte. Requires current banking experience. Background checks will be don eon the extension of an offer. Excellent credit required by client. ESSENTIAL DUTIES & RESPONSIBILITIES Greet all clients that enter the bank and provide assistance to ensure they are directed and as necessary escorted to the appropriate areas of the bank depending on the purpose of their visit. Understand and explain all products and services. Accurately process all routine transactions such as deposits, withdrawals, loan payments and check cashing. Issue official checks, travelers checks per client request. Maintain and consistently balance cash drawer daily. Perform Vault Custodial duties as needed to include maintaining sufficient currency and coin to meet banks needs. Processing and applying credit card payments. Account closings upon authorized request Reviewing daily reports for accuracy and specific actions Responsible for reporting potential money laundering or other suspicious activity as it relates to transaction processing. Understand and properly complete a CTR for reportable transactions Complete all required Bank Secrecy Act related training annually and maintain knowledge of current BSA policies Print and prepare any Wire instructions and agreements necessary to send a wire. Conduct research; e.g. check copies, fee inquiry, funds availability, etc.to support Client and Internal inquiries. Assist clients with debit card orders, activating cards and card maintenance requests. Open new Deposit Accounts, to include Customer, Financial Institution and Brokered Deposits KNOWLEDGE, SKILLS & ABILITIES Proficient in Microsoft Office (Word, Power Point, Excel, Outlook). Detail oriented. Strong organizational skills. Able to work well with others " team player. Ability to multi-task. Able to work independently and under pressure. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Required High School or better. Required 3-5 years: Banking Experience

Keywords: Professional Search, Hickory , Banking Customer Service Specialist, Hospitality & Tourism , Charlotte, North Carolina

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