Technology Services Lead
Company: Bank of America
Location: Charlotte
Posted on: April 6, 2026
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Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! Required Qualifications: 3 years of hands-on experience in
Access Management / IAM engineering, with expertise in
PingFederate, CA SiteMinder, or DevOps engineering roles 3 years of
experience with Single Sign-On (SSO) and Identity Federation,
including Identity Provider (IdP) and Service Provider (SP)
initiated flows 3 years of experience deploying, configuring, and
supporting Access Management products across Red Hat Linux and
Windows platforms Strong hands-on experience with SAML-based SSO,
secure token technologies, and federation protocols Proficient in
Linux environments, including Shell scripting, Secure Shell (SSH),
and command-line tools; strong working knowledge of editors such as
vi/vim Excellent troubleshooting skills related to SSO, Identity
Federation, and Access Management applications Ability to work
effectively with globally distributed teams across multiple time
zones Strong verbal and written communication skills, with the
ability to provide technical leadership during implementations,
upgrades, and ongoing operation Desired Qualifications: Change
Management experience - specifically drafting CRQ relating to Ping
Federate and certificate upgrades Communicate status frequently to
product teams and engineering program managers. Experience adhering
to architecture standards, risk management and security guidelines
Establishes, maintains, and strictly adhering to access control
guidelines put forth by Information Security department Support
project during LLE and production rollout Skills: Collaboration
Influence Production Support Risk Management Solution Design
Analytical Thinking Architecture Innovative Thinking Result
Orientation Stakeholder Management Adaptability Automation DevOps
Practices Project Management Solution Delivery Process Shift: 1st
shift (United States of America) Hours Per Week: 40
Keywords: Bank of America, Hickory , Technology Services Lead, IT / Software / Systems , Charlotte, North Carolina
