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Field Service Technician - Printers, Scanners, Cameras

Company: eXcell
Location: Hickory
Posted on: November 20, 2020

Job Description:

At eXcell, you re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join eXcell Contract to Hire Opportunity We re in need of a Field Service Tech for full-time work. 3 days a week will be dedicated onsite in Newton, NC supporting Dell laptops desktops and performing Lexmark Printers, along with deployment. Tech will also run dispatch cases in the field on days not dedicated to the customer site. They will also be programming Telzon hand scanner and Zebra printers. Tech will need to be able to perform work from a lift at heights of 40' to perform service on IDF and IP cameras. Schedule is 9-6 Monday through Friday, with oncall 7 days every 3 to 4 weeks. This is a driving position which requires a DMV background check to be completed Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy Overview Technician will travel to each client s location to provide service Must maintain good customer focus meeting deadlines and service level agreements (SLAs) Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers Works under general supervision Required Qualifications 2 years of field dispatch experience supporting desktops, laptops, and printers 2 years of customer service experience required CompTIA A and Dell certification or become certified within 30 days of employment Ability to work weekends, staggered or late shifts possibly including evenings andor weekends Interpersonal skills needed to interact with a wide range of users and environments Basic Needs Haves Reliable transportation and a valid driver s license required (driving position - reimbursed accordingly) Ability to work from a bent, crouched, or kneeled position Ability to work on a ladder or lift Ability to lift and move IT equipment W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell httpwww.excell.com Supports Equal Employment Opportunity eXcell httpwww.excell.com , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com httpwww.excell.com .

Keywords: eXcell, Hickory , Field Service Technician - Printers, Scanners, Cameras, Other , Hickory, North Carolina

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