Customer Service Rep 1
Company: Fiserv
Location: Hickory
Posted on: May 3, 2021
|
|
|
Job Description:
Job Title
Customer Service Rep 1
Job Purpose
Job Description
What does an outstanding Customer Service Associate do?
You will take inbound calls from banking and merchant customers,
answer questions, assist with researching and resolving issues. We
want our customers to receive a WOW experience. We want someone who
has the ability to be an active listener and is able to express
empathy to the customer. Use your great verbal and written
communication skills to provide assistance to our customers. Do you
love providing world class customer service in open fun
environment? If you answered yes, we want to work with you.
As a Customer Service Associate, you can look forward
to:
PEOPLE who are caring and friendly and want you to succeed
Great CULTURE, Team environment that is fun, encouraging and
engaging.
Taking PRIDE in what we do
Basic requirements for consideration:
Flexible Schedule
one year customer service experience
Experience with internet navigation and technology.
Preferred qualifications:
Experience with an online bill pay service.
Strong work tenure with previous roles lasting a year or more.
One year of Call Center experience
Fiserv offers a competitive compensation and benefits program
including:
Medical/Dental/Vision Coverage (eligible on your first day of
employment), On site cafeteria, Unlimited free beverages, Tuition
Reimbursement, casual dress environment, Lucrative paid time off
program.
Pre-employment background, credit, and drug test are required.
Learn more about us.
To support the total well-being of our associates, Fiserv takes a
broad approach to our benefits. We offer a comprehensive benefits
package that provides flexibility and affordability with a variety
of medical, dental, vision, life insurance and disability
options.
We are #FISVProud of our benefits and well-being programs. Our
commitment to wellness, wellness education, preventive services and
fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren't
thinking about "financial services" But we are.
We help people and businesses move money and information every
minute of every day. Our solutions connect financial institutions,
corporations, merchants and consumers to one another, millions of
times a day, behind the scenes, reliably and securely.
We're Fiserv, a global leader in Fintech and payments enabling
innovative financial services experiences that are in step with the
way people live and work today. The company's approximately 44,000
associates proudly serve clients in more than 100 countries, so
their customers, members and consumers can move money when and
where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves
the world. As a FORTUNE 500 company and one of FORTUNE Magazine
World's Most Admired Companies for the seventh consecutive year, we
are committed to excellence and purposeful innovation.
In this role you will be aligned with our card solutions team. Card
Services authorizes and settles point-of-sale (POS) and ATM
transactions, monitors and drives ATMs, provides nationwide
switching of debit, credit, prepaid and ATM transactions, and owns
the Accel Network. We provide clients with proven solutions to
maximize profit, reduce cost, and mitigate risk.
We welcome and encourage diversity in our workforce. Fiserv is an
Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Explore the possibilities of a career with Fiserv and Find Your
Forward with us.
Thank you for considering employment with Fiserv. Please:
Fiserv is an Equal Employment Opportunity Employer, and it is the
Company's policy to make all employment decisions without regard to
race, color, religion, creed, age, sex, national origin, veteran
status, disability (as long as the individual is able to perform
the essential functions of the job with or without reasonable
accommodation), and any other characteristic protected by Law.
P3M
Keywords: Fiserv, Hickory , Customer Service Rep 1, Other , Hickory, North Carolina
|
Click
here to apply!
|
