Patient Services Coordinator
Posted on: June 6, 2021
At OrthoCarolina, our team is our greatest asset and the
foundation of our success; we share a common passion for making
lives better. We are a diverse group of individuals, accountable to
each other through the backbone of our beliefs: trust, honesty and
mutual respect; ensuring our voice is heard. Our positive
environment supports individual growth and a sense of belonging.
Our employees work together to uphold the standards of excellence
and promote and environment of teamwork throughout the
If these attributes align with the job culture you are seeking -
then OrthoCarolina might be the right fit for you!
We are currently searching for a Patient Services Coordinator to
work with our team at our OrthoCarolina Hickory Office
The Patient Services Coordinator (PSC) serves as the initial
point of contact for patients and healthcare providers within the
clinic. The PSC can perform any of the duties bellow:
- Appointment scheduling and answering incoming calls from
healthcare providers and patients.
- Ensures that all calls are handled in a timely, courteous
manner and that patient appointing is in keeping with all
OrthoCarolina and clinic policies.
- Reschedules patients as needed to accommodate clinic schedules
and assist referral physicians and other healthcare providers with
information and appropriate resources to address their needs in a
- Supports clinical team to more efficiently assist patients with
medical questions, using templates and protocols which are
completed, and sent to clinical team for response.
A career at OrthoCarolina will provide you with opportunities
for career advancement, dedicated peer support, and continuing
education. Our company is committed to providing our employees with
the utmost positive work environment. Benefits offered include:
- Competitive salary package
- Health, Dental, and Vision insurance
- Health Savings Account
- Life insurance
- Short/Long term disability insurance
- Tuition Reimbursement
- Voluntary Home/Auto insurance
- Voluntary Accident/Cancer insurance
- Voluntary Legal Shield/Identity Theft
- Health Advocate - Employee Benefit Resource
- 401(k) retirement plan
- Profit sharing plan
OrthoCarolina is one of the nation's leading independent
academic orthopedics practices serving North and South Carolina and
the Southeast since 1922. OrthoCarolina provides compassionate and
comprehensive musculoskeletal care including operative and
non-operative care, diagnostic imaging and rehabilitative therapy.
Widely known for musculoskeletal research and training,
OrthoCarolina physicians have specialized expertise in foot and
ankle, hip and knee, shoulder and elbow, spine, sports medicine,
hand, pediatric orthopedics, and physical medicine and
rehabilitation. We commit to improving the lives of all we serve,
by providing premier patient care and compassionate, personalized
service. Over 300 OrthoCarolina providers see more than one million
patient visits throughout western North Carolina each year.
OrthoCarolina. You. Improved.
Keywords: OrthoCarolina, Hickory , Patient Services Coordinator, Other , Hickory, North Carolina
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