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Support Service Supervisor- 2nd shift

Company: Labcorp
Location: Hickory
Posted on: September 16, 2021

Job Description:

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our team in Hickory, NC. In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives" as we combat the COVID-19 pandemic.

Job Duties/Responsibilities

  • Supervise the day to day operations of the non-technical staff for the Accessioning department
  • Assist with preparation of laboratory specimens for analysis and testing
  • Directly supervise, train, and mentor non-technical personnel of the department
  • Monitor daily workflow in the lab and schedule adequate coverage
  • Responsible for ensuring all shifts in the department are properly staffed
  • Research and resolve any production errors while escalating when necessary
  • Engage in continuous process and service level improvements
  • Perform quality assurance checks to ensure efficiency and accuracy
  • Prepare and maintain Quality Assurance records and documents
  • Meet regularly with direct reports to provide coaching and feedback for their development
  • Responsible for administering and managing policies and procedures
  • Process and maintain payroll and personnel files
  • Perform administrative duties as needed
  • Normally requires an Associate's Degree w/3-5 years of experience in a related field.
  • Normally requires a Valid Driver's License along with a clean driving record.
  • Previous relevant experience; preferably in a clinical laboratory
  • Prior supervisory or leadership experience  is preferred
  • Familiarity with laboratory operations as well as policies and procedures is preferred
  • Strong computer skills and working knowledge of Microsoft Office
  • Excellent communication skills; both written and verbal
  • High level of attention to detail with strong organizational and prioritization skills
  • Strong critical thinking skills with the ability to make decisions in a fast paced environment
  • Ability to handle the physical requirements of the position

Keywords: Labcorp, Hickory , Support Service Supervisor- 2nd shift, Other , Hickory, North Carolina

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