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Full Time Hospitality Professional

Company: Chick-fil-A South Hickory
Location: Hickory
Posted on: November 18, 2021

Job Description:

Role SummaryFoster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).General Responsibilities

  • Read, understand and comply with all parts of the Team Member Handbook
  • Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
  • Deliver portions that are correct and meet all weight and presentation expectations.
  • Execute FIFO (First In, First Out) model is being followed.
  • Protect the customer experience by ensuring packaging, food presentation and quality is top level.
  • Appropriately handle all customer issues and play a positive role in customer recovery.
  • Show up on time, have a great attitude and work hard for your entire shift.
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Proactively pursue the certification process and look for opportunities to be cross-trained.
  • Be responsible to fill your shift if you are not able work.
  • Ensure your appearance is in compliance with the Handbook
  • Be a team player
  • Display good stewardship and a sense of ownership for the businessRequirements
    • Available to work a minimum of 40 hours per week
    • Understand the expectation of Chick-fil-A customer service standards and operational excellence.Skills
      • Outgoing and fun
      • Great attitude
      • Hard working
      • Dependable
      • Honest
      • Demonstrate leadership attributes
      • Team-player
      • Positive attitude & role model
      • Responsive to team's needs
      • Takes initiative
      • Works to serve others
      • Motivated to grow and to learn
      • Great verbal communicator
      • Outgoing/friendly/patient
      • Desire for ongoing training/education
      • Detailed & keenly observant
      • Passion for procedural discipline
      • Able to lift 40 - 60 pounds on a consistent basis

Keywords: Chick-fil-A South Hickory, Hickory , Full Time Hospitality Professional, Other , Hickory, North Carolina

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