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Service Advisor

Company: Everett Auto Team
Location: Hickory
Posted on: November 25, 2022

Job Description:

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
At Everett Auto Team, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Everett Auto Team is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
*What We Offer*

* Medical and Dental
* 401K Plan
* Paid time off and vacation
* Growth opportunities
* Paid Training
* Employee vehicle purchase plans
* Family owned and operated
* Long term job security
* Health and wellness
* Flexible Work Schedule
* Saturday Lunches
* Discounts on products and services

Salary: $45,000.00 - $100,000.00 plus per year
*Responsibilities*

* Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
* Ensures that the daily inventory of technicians' time is consistently sold to service customers.
* Distribute work between technicians efficiently

*Qualifications*

* Organized and friendly personality
* Demonstrated ability to manage others
* Time management skills
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance.
* Clean driving record
* Willing to submit to a pre-employment background check & drug screen'

'
Work Remotely

* No

Job Type: Full-time
Schedule:

* 8 hour shift
* Monday to Friday
* Weekend availability

Work Location: One location
_Everett Chevrolet Buick GMC of Hickory is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws._

Job Type: Full-time

Pay: $45,000.00 - $100,000.00 per year%58047475%

Keywords: Everett Auto Team, Hickory , Service Advisor, Other , Hickory, North Carolina

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