IBMi Site Reliability Engineer
Company: Auction Edge
Posted on: January 9, 2022
Unfortunately at this time, Auction Edge is not able to provide
Auction Edge is the automotive remarketing industrys leading
provider of technology and services to independent auctions,
dealers, and corporate remarketers. With 230 independent auction
customers and millions of cars processed per year, Auction Edge is
uniquely positioned to serve the competitive needs of the
independent auction community.
We are currently seeking an IBMi Site Reliability Engineer to join
our IBMi platform support team in Statesville, NC. The ideal
candidate will be responsible for the overall health and
maintenance of a large network of distributed IBMi servers. The
position has early morning responsibilities starting at 6 AM
Eastern to ensure system readiness for the work day. Other hours
during planned maintenance windows could be assigned from time to
Implement automation tools to proactively identify hardware, OS,
operational, PTF and configuration anomalies and deficiencies that
may lead to future system or application outages, or stability and
Items monitored will include messages, joblogs, configuration
settings, audit logs, PAL logs, LIC logs, Problem logs, performance
Promptly remediate alerts from these tools. Identify root cause or
origin of the anomalies and implement automated preventative
measures, when possible.
Assist with diagnosing problems to determine root cause; involve
IBM Support or Auction Edge customer service in problem resolution
Analyze support tickets, submitted by customers, and our own IBM
support tickets for opportunities to prevent reported issues and
reduce ticket volume.
System Performance Management:
After each implementation of an application or system change,
compare before/after performance metrics and report adverse
Manage pre-deployment performance impact of new application
Security, intrusion prevention and malware protection
Implement or improve system resource security, perimeter security
(network exit point security) and malware protection.
Real time intrusion monitoring - evaluate audit journals and PASE
security logs for anomalies, unauthorized access or policy
Implement a system breach detection plan, action plan and
Establish secure communication between Auction Edge facilities and
Develop reliable system backup solutions; assist in the monitoring
and remediation and prevention of missed, failed and incomplete
Assist with developing and maintaining procedures to audit Auction
Edge and customers for SOX & SSAE16 Type 2 compliance; perform
quarterly compliance verifications; Assist with penetration tests
Assist auctions with migrating to Access Client Solutions + TSL
Improve automated setup and pre-delivery quality/compliance checks
of new server build and seamless box swap activities, and in-field
Assist auctions with selecting, migrating, and operating cloud
hosted IBM i servers.
Document procedures and processes, ensuring operations can always
Stay informed on IBM i improvements and developments and
disseminate to the team.
Other responsibilities may be identified as circumstances and
customer requirements change
5 years of experience installing, configuring and supporting IBM i
software, hardware and connectivity components across multiple
Bachelors Degree in Computer Science or related field.
Deep experience with IBM i work management, save/restore, IFS,
Experience with all system diagnostic tools and navigation of
Experience with high availability (HA) solutions and
Knowledge of IBM i security, exit points, audit journal entries,
PASE logs (i.e. Apache).
Basic TCP/IP networking setup and diagnostic skills.
Advanced CL and CMD programming skills and the ability to develop
automated workflow scripts in CL or REXX.
Experience with the IBM Administration Runtime Expert (ARE)
configuration/operational monitoring tool is not required, however,
setting up ARE automation requires 1) Java programming 2) SQL, and
IBM i Services and 3) Qshell commands
Ability to program system API calls and DB2 access in RPGLE or
Experience with open source solutions and languages
Experience with SIEM solutions and IBM i SIEM agents (syslog
Strong logic (programming) skills are a requirement for developing
and maintaining scripts used by the systems management and system
security tools for workflows, filters, monitoring and automated
Experience in policy/procedure of audits/compliance on aspects of
security and procedural compliance (Sox2 Compliance, SSAE16,
Experience with analyzing and correcting IBM i performance issues
using performance tools, performance navigator, and job watcher
Experience in performing IBM server hardware setup and installing
hardware components and upgrades
Experience with HMC setup, maintenance and operations
Familiarity with IBM support, online tickets, fix central, ESS,
Knowledge Center, etc.
Relocation assistance is not offered.
Auction Edge is an Equal Opportunity Employer (EOE) and supports
diversity in the workplace
Keywords: Auction Edge, Hickory , IBMi Site Reliability Engineer, Professions , Hickory, North Carolina
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