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Patient Services Representative

Company: Frye Regional Medical Center
Location: Hickory
Posted on: November 22, 2021

Job Description:

Frye Regional Medical Center

Medical office position responsible for front office processes in the physician practice
Greeting patients entering the physician practice.
Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
Assists in checking out patients and assists them with referral processing and scheduling process
Collects co-pays and posts charges.
Charge entry and patient balance processing.
Distributes information to patients regarding office policies, procedures, information about the practice, etc.
Explain and enroll patients in the patient portal.
Additional responsibilities as needed.

Job Requirements:
Minimum Education
High school diploma or equivalent required
Graduate from a Medical Office Assistant program preferred but not required
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Keywords: Frye Regional Medical Center, Hickory , Patient Services Representative, Sales , Hickory, North Carolina

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