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Sales Support Coordinator

Company: Altice USA
Location: Nebo
Posted on: April 3, 2024

Job Description:

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!We are Optimum!Job SummaryAs the Sales Support Coordinator, you will play a vital role in supporting the Regional Director with administrative and analytical support to the Commercial Sales Department, including but not limited to, coordinating, and compiling information for daily, weekly, and monthly sales reports, and providing analytical feedback to Management team.This role is an administrative role and is not eligible for commission.Responsibilities

  • The sales coordinator assists a sales team of approximately 30 to 50 AEs and reports to the Regional Sales Director (RD).
  • Answers RD's telephone calls; handles complex inquiries, takes messages, and transfers calls to the appropriate party. Maintains RD's calendar. Assists, receives, and directs visitors; sorts and distributes mail. Maintains departmental files and keeps records.
  • Responsible for scheduling meetings at request by RD, video conference, or in person meeting.
  • Responsible for maintaining payroll calendar for the Director organization and all other responsibilities associated under attendance record keeping, if designated by RD.
  • Keep inventory records of all company equipment provided to employees, such as, but not limited to: laptop, desktop, iPad, iPhone, and accessories for such devices.
  • Responsible for starting and following through on the New Hire onboarding process for AE new hires.
  • Responsible for ordering office supplies, placing business card orders for the AEs, FedEx requests and ordering of sales literature.
  • Responsible for providing reports in key data bases such as, but not limited to, , Billing system, WorkFront, Remedy and Payroll.
  • Responsible for updating quota sheets, submitting monthly goals to Commissions department, updating department phone list and Organization chart, and assisting AEs during the commission adjustment period.
  • Maintains processes and procedures for Commercial Sales: adhering to the Sales Process and Business rules.
  • Gathers and provides any feedback provided by AEs from field reconnaissance on customer gating factors and current competitive practices to the RD.
  • Participates in special projects and performs other duties as assigned by RD and/or Leadership.Qualifications
    • Three (3) plus years of administrative experience
    • Excellent knowledge of Microsoft applications such as Excel including database and spreadsheet experience. Strong Word and PowerPoint preferred.
    • Proficient knowledge, with proven experience, of Billing system, (preferred).
    • Strong oral and written communication skills, ability to interact with all levels of management.
    • Well organized and detail oriented
    • Ability to work in a fast-paced environment.
    • Ability to maintain highest degree of confidentiality and diplomacy.At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Keywords: Altice USA, Hickory , Sales Support Coordinator, Sales , Nebo, North Carolina

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