SALES BDC
Company: Johnson City Acura/Mazda
Location: Johnson City
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Job Title: Automotive Sales BDC
Representative Location: Johnson City Acura Mazda, Johnson City, TN
Company Overview: Johnson City Acura Mazda is a leading automotive
dealership with a strong reputation for customer satisfaction and
excellence. We are committed to delivering a top-tier automotive
experience to our customers, and our Business Development Center
(BDC) plays a vital role in this mission. Job Description: We are
seeking a motivated and energetic Automotive Sales BDC
Representative to join our team. As a BDC Representative, you will
be the first point of contact for potential customers, responsible
for managing inbound leads, making outbound calls, and setting
appointments for our sales team. Your role is crucial in driving
sales by maintaining consistent communication with customers and
ensuring a seamless transition from online inquiries to in-person
visits. Key Responsibilities: Handle inbound and outbound calls in
a professional and courteous manner. Respond promptly to internet
leads and customer inquiries via phone, email, and text. Schedule
sales appointments for customers to visit the dealership. Maintain
and update customer information in our CRM system. Work closely
with the sales team to ensure a smooth handoff of leads. Follow up
with customers who have visited the dealership to ensure
satisfaction and encourage repeat business. Meet or exceed monthly
performance goals and KPIs. Provide exceptional customer service
and represent Johnson City Acura Mazda positively. Qualifications:
Previous experience in a BDC or call center role, preferably in the
automotive industry. Strong communication skills, both written and
verbal. Ability to build rapport quickly with customers. Proficient
in using CRM software and other computer applications. Highly
organized with strong time management skills. Ability to work in a
fast-paced environment and handle multiple tasks simultaneously.
Positive attitude and a willingness to learn. What We Offer:
Competitive base salary plus performance-based bonuses.
Comprehensive benefits package, including health, dental, and
vision insurance. 401(k) retirement plan with company match. Paid
vacation and holidays. Ongoing training and professional
development opportunities. A supportive and collaborative team
environment. How to Apply: Interested candidates are encouraged to
submit their resume and a cover letter detailing their
qualifications and interest in the position. Please send your
application to [Your Email Address] or apply in person at Johnson
City Acura Mazda,. Johnson City Acura Mazda is an equal opportunity
employer. Join us at Johnson City Acura Mazda and take your career
in automotive sales to the next level!
Keywords: Johnson City Acura/Mazda, Hickory , SALES BDC, Sales , Johnson City, North Carolina
